Testimonials

“I teach the art and science of selling but what lies beneath is the heart and psychology of what selling situations are all about. Diane has written a sincere and helpful tome for those who are ready to take their selling relationships to a much deeper level.”

TOM HOPKINS, author How to Master the Art of Selling

“[This] book offers sage advice for developing quality interpersonal communications. [The] author defines selling as '…a craft, business, and a way of living.' This transformative work offers valuable tools and knowledge about personality traits, difficult people, closing a sale and other winning methods."

"Pinkard, with a background in business and teaching, provides new information adjusted to today’s paradigm shift '…that people are once again appreciating the value of caring and trusting.' The theme, 'selling yourself' focuses on achievement with heart and the idea that 'people buy people and they buy best from people that treat them like they matter.' A one-of-a kind work with success secrets for anyone.”

The Mindquest Review of Books

“No one wants to be treated like they are an annoyance to be gotten rid of. Just Treat Me Like I Matter: The Heart of Sales tells of how everyone is a salesman, and how no one wants to shop at a store which treats them unpleasantly. A guide for better presenting oneself, it comes with many tips on dealing with rude individuals, mind games, and selling what one is trying to sell without laying it on too thick. Just Treat Me Like I Matter is a high recommendation to anyone whose paycheck relies on selling themselves along with something more concrete.”

MIDWEST BOOK REVIEW (Oregon, WI USA)

“Just Treat Me Like I Matter is a valuable roadmap for anyone – from the novices to seasoned sales professionals – in any type of business venture. It is also a must-read for those who want to improve the quality of everyday life. No matter what type of selling they do, readers will find the book to be brimming with tools and techniques. Pinkard inspires readers and challenges them, and her approach is straight-up, genuine, and full of heart.”

SAVANNAH (“Savvy”) JONES, Review Editor, SirReadaLot.org

"Throughout my business career, I've recognized that sales is the live blood of success. Diane sets forth a straight forward approach to that success. Her book is hard to set down; I only did so because my face got tired from smiling. Her personality shines through the words, as does her wisdom; a must read for any serious student of sales and of life."

DANIEL PERRY, President Emblem Financial, Inc.

"This book hits all the high and low points in sales and dealing with customers. I’ve been doing sales for over twenty-eight years and find the stories true to life. I thought the little anecdotal stories charming and made it easier to relate."

ERIC LOCKE, President and CEO, Decorative Plumbing Distributors

"Diane speaks from the heart and the trenches of real life experiences, not just the boardroom. This book has something to offer anyone who's considering entering into a business venture."

EDAN CASSIDY, Sales Manager Cassidy Insurance Agency

"This book is a must-read for all salespeople, whether just starting out or with thirty-five plus years of experience like myself. All my salespeople loved it. Diane is masterful at weaving life experiences and down-to-earth sales training techniques into a book that sucks you in and ends up preparing you for your biggest sale: 'Life.'"

THOMAS DE MEO, Owner Tile and Marble Outlet

"Even with almost thirty years of sales experience with a large computer firm, I learned new sales techniques from Diane’s book. She is very knowledgeable about her subject. The book contains an abundance of insights and wisdom gleaned by the author from a rich lifetime in sales. Easy to read, enjoyable book."

JOHN O'MALLEY, Retired Corporate Senior Marketing Representative

"Diane has tapped into a new resource for selling--YOURSELF. This is a refreshing new outlook for the sales professional to look deep inside themselves and truly believe in what they are selling, as well as who they are selling to. This book can help separate a true professional from a typical 'used car salesman.'"

PAT McQUILLAN, Owner and CFO Bay Plumbing Supply

"Diane’s book is an in-depth look at a salesperson’s perspective and techniques to better refine his/her tools as a professional. As a mother of two and a special education teacher’s aide for the last twenty-three years, I was able to apply her ideas and morsels of knowledge to my career and personal life. Her personal stories helped me to identify the struggles and experiences I go through every day as a customer. I am now a better customer because of this book. This book is geared to anyone looking for self-improvement or who wants to understand the dynamic of human interaction."

ROSIE VARGES, Special Education Para-Professional and Mother

"Ms. Pinkard has captured the essence of a great recipe for sales and life in general. This book should be a class in school. She has made a self-help book fun, witty, and charming. I learned so much from this book on how to actually apply the lessons to all areas of my life, not just to my work. Thank you for the lessons and even some validations that I was already on the right track. I will be recommending this book to everyone I love."

CANDY WARMUTH, Personal Services Administrator

"This is an excellent book on relationship sales! As a man, I LOVED THIS BOOK, but I think a woman might love it even more. It's possible that a woman might empathize better with the life lessons learned, which brought the author to the place where she was more than ready to share her great kernels of wisdom on sales and life. This book had the same kind of impact on me that I felt many years ago when I first read How to Win Friends and Influence People. With my own professional experiences in Customer Service and Sales Support, I gained some terrific new perspectives on sales and life from the book. But again, I think that someone new to sales might even glean more. From the dust jacket, I couldn't agree more with the summary statement, 'No matter what your type of selling, you will find this book to be brimming with brilliant tools and techniques for improving both your personal and professional life.' I highly recommend this book."

NORM STEHPENSON, DuPont, WA USA

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Testimonials